Privacy Policy

1. Introduction

At SafeZone365, your safety and privacy are our top priorities. This Privacy Policy outlines how we collect, use, and protect your information when you use our real-time safety coordination platform, mobile applications, and associated services.

2. Information We Collect

• Account Information: Name, email address, phone number, and organization details (if applicable).
• Location Data: We are a privacy-first platform. Your exact GPS location is only collected and shared when you actively trigger an SOS alert or use specific check-in features. We do not engage in background, always-on tracking without your explicit consent and activation.
• Device Information: Device model, operating system, and unique device identifiers to ensure the reliable delivery of critical alerts.

3. How We Use Your Information

We use your information exclusively to provide and improve our safety services:

• To instantly route emergency SOS alerts to your designated safety coordinators, team leads, or emergency services.
• To display your location to responders only during an active emergency event.
• To manage your account and provide customer support.
• To notify you about critical system updates.

4. How We Share Your Information

SafeZone365 does not sell your personal data. We only share information in the following circumstances:

• During an SOS Event: Your location and profile data are shared with your organization's designated safety coordinators and/or external emergency services (like 911) to facilitate rapid response.
• Service Providers: With trusted third-party partners (e.g., cloud hosting, SMS gateways) strictly necessary to operate our platform.
• Legal Requirements: If required by law, court order, or to protect the rights and safety of our users or the public.

5. Data Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your data from unauthorized access, alteration, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can manage your location sharing permissions directly through your device settings and the SafeZone365 app. To request account deletion, please contact our support team.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@safezone365.com.