Answers, support, and guidance
Find practical guidance for everyday coordination, trusted circles, and safety planning. Explore how SafeZone365 works, review the features, choose a use case, or find information for your school, team, or organization.
Find your path
Families
Coordinate school pickups, family routines, activities, and care inside one trusted circle.
Explore family use casesSchools
Learn how SafeZone365 supports school coordination, parent communication, Check-Ins, and alerts.
Explore organization solutionsTeams
Review ways to coordinate events, activities, and trusted groups with secure communication and real-time updates.
Explore team use casesOrganizations
See how organizations can bring everyday coordination and critical-moment readiness together in one trusted platform.
Explore organization informationExplore SafeZone365
How SafeZone365 works
See how trusted circles, communication, and alerts fit together for everyday coordination and critical moments.
Explore the features
Review the tools SafeZone365 provides for live location awareness, trusted safe zones, alerts, Check-Ins, communication, and coordination.
Browse use cases
Find examples for families, school pickups, activities, events, caregiving, and mobile teams.
For schools, teams, and organizations
Learn how organizations can use SafeZone365 for coordination, communication, Check-Ins, and alerts.
Trust & Security
Read about privacy-first design, permission-based visibility, secure communication, and data controls.
Pricing and Founding Member information
Review current plan details and the information available to people considering a Founding Member spot.
General Support
support@safezone365.comSales & Organizations
sales@safezone365.comPrivacy & Security
privacy@safezone365.comPrefer a form? Visit our Contact page.
Common Questions
What does becoming a founding member cost today?+
Nothing. Reserving your founding member spot is free. We'll contact you before launch with your plan details and billing starts only once you activate your subscription.
Can I cancel anytime?+
Yes. Cancel your subscription at any time from the app. No questions asked, no cancellation fees.
What payment methods do you accept?+
Credit cards, debit cards, Apple Pay, and Google Pay. All payments are processed securely.
Can I switch between monthly and annual billing?+
Yes. You can change billing cycles from your account settings. Annual billing saves approximately 16% compared to paying monthly.
Is there a discount for nonprofits, schools, or educators?+
Contact our sales team at sales@safezone365.com to discuss nonprofit, school, and educator programs.
How do I cancel?+
Cancel directly from your SafeZone365 account settings. Your access continues through the end of your current billing period.
Do my trusted circle members need to pay separately?+
No. Only the account holder needs a subscription. Your trusted circle members can participate in coordination and receive updates.
What happens to my data if I cancel?+
You can export or delete your data before canceling. After cancellation, data is handled according to our Privacy Policy retention schedule.
Is there a refund policy?+
Contact support@safezone365.com within 14 days of a charge if you believe a billing error occurred. Refund eligibility is reviewed case by case.
Is there a family plan?+
The SafeZone365 Family Plan includes 5 trusted members. Add additional members at $2.99/month or $29.99/year each as your circle grows.
How many people can I add to my trusted circle?+
Each plan includes 5 trusted members. You can add additional members at any time to fit your family, group, or team.